Report lost and stolen cards, change your address, and much more. Notify any or all of your card issuers with a few simple clicks.

FAQ
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Security and Privacy

Why do I need CardPal^SM?

CardPal^SM is your online "one click" link for official notification to card issuers. CardPal^SM helps eliminate liability, avoids additional interest or related credit problems, and assures access to important services that use ID cards such as automobile clubs or health clubs, libraries, etc...

...limit liability.

Once you notify a card issuer through the CardPal^SM service, your liability for any fraudulent charges is limited (if not entirely removed). Remember that "one click" notifies as many issuers as you need - instantly, with certified proof maintained in your personal CardPal^SM archive.

...stop unnecessary interest.

Once you notify a card issuer through CardPal^SM of a change in address, name or marital status it's their responsibility to send your bills or other notifications to your right name and right address. No more interest charges or late fees resulting from missed payments due to misdirected statements.

...don't pay disputed charges.

Once you notify a card issuer through CardPal^SM that you are disputing a charge, they must investigate and respond to you -- typically within 30 days -- or they may lose the right to hold you responsible for that charge.

...no loss of services.

Often, access to services provided by automobile clubs, health spas, even libraries or insurance companies require ID cards as proof. With CardPal^SM, replacing a lost ID card, or updating an old one is just one click away.

CardPal^SM puts you in control.

You are in control of everything online, from start to finish, any time from anywhere. And copies of each and every notification made through CardPal^SM are date and time stamped and saved in your archive.

...gets it done right.

Finding all the addresses and departments is difficult enough for credit cards almost impossible for infrequently used cards such as auto clubs or other ID cards. Let CardPal^SM simplify your life.

...indisputable proof.

And these days maintaining that proof is critical. With CardPal^SM, all notices to your card issuers are saved in your secure file, date stamped, authenticated and saved in your personal CardPal^SM archive.

...avoids "Phone Hell!"

Waiting endlessly on hold, spelling your name time after time -- and that is after negotiating your way through the touch-tone menus. Time-consuming, aggravating and inconvenient. And no proof!